Human Resource Management in the Hospitality Industry
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Type
Book
Authors
ISBN 13
9780750666367
Category
Hospitality
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Publication Year
2012
Publisher
Pages
384
Description
Now in its eighth edition, Human Resource Management in the Hospitality Industry: an introductory guide, is fully updated with new legal information, data, statistics and examples, and includes brand new material on multi unit operations and management.Taking a ‘process' approach, it guides the reader through every stage from HR planning through recruitment to termination/separation, covering the following issues:• Selection, appointment and induction• Training and management development• Labour turnover• Employee relations and employment law• Managing people and customer care• Business EthicsWritten in a user friendly style, each chapter includes international examples, bulleted lists, guides to further reading and exercises to test knowledge. - from Amzon
Number of Copies
2
Library | Accession No | Call No | Copy No | Edition | Location | Availability |
---|---|---|---|---|---|---|
Main | 1093 | TX911.3 .B4E23 2005 | 1 | Yes | ||
Main | 1092 | TX911.3 .B4E23 2005 | 2 | Yes |